Trustpilot Reviews Scraper

hipersoft/trustpilot-reviews-scraper

Scrape Trustpilot reviews and company ratings by company domain or Trustpilot URL: star rating, title, text, reviewer name & country, verification, date, company reply, plus company TrustScore and total reviews.

Run this scraper →See the API call

Total users

Monthly users

Total runs

146

Per review scraped

$0.0006

Last rebuilt

Oct 28, 2026

Overview

Collect Trustpilot reviews at scale. Give the Actor company domains (or Trustpilot review URLs) and it returns every review — star rating, title, text, reviewer name and country, verification status, dates, and the company's reply — plus company-level TrustScore and total review count. No login, no API key.

Great for reputation monitoring, competitor benchmarking, voice-of-customer analysis and review datasets.

Trustpilot Reviews Scraper input — company domains, review cap and sort in the Apify Console

What you get per review

Field	Notes
`rating`	1–5 stars.
`title`, `text`	Review headline and body.
`userName`, `userCountry`, `userReviewCount`	Reviewer identity signals.
`verified`	Whether Trustpilot verified the review.
`experiencedDate`, `publishedDate`	When the experience happened / was posted.
`replyText`, `replyDate`	The company's public reply, if any.
`companyName`, `trustScore`, `totalReviews`	Company context on every row.
`language`, `reviewUrl`	Review language and direct link.

Input

{
  "companies": ["apify.com", "www.vans.com", "https://www.trustpilot.com/review/dior.co.uk"],
  "maxReviewsPerCompany": 0,
  "sortBy": "recency"
}

companies — company domains or Trustpilot review URLs, one per line.
maxReviewsPerCompany — cap per company (0 = all).
sortBy — recency or relevance.
maxConcurrency — companies processed in parallel.
proxyConfiguration — RESIDENTIAL proxies are used by default for reliable access. Leave as-is.

Output (one row per review)

Trustpilot Reviews Scraper output example — reviews with rating, text and company TrustScore as structured JSON

{
  "company": "apify.com",
  "companyName": "Apify",
  "trustScore": 4.6,
  "totalReviews": 218,
  "reviewId": "6650f1c2...",
  "rating": 5,
  "title": "Great platform",
  "text": "We've automated our whole pipeline…",
  "userName": "Jane D.",
  "userCountry": "US",
  "verified": true,
  "publishedDate": "2026-07-01T09:12:00Z",
  "replyText": "Thanks Jane!",
  "reviewUrl": "https://www.trustpilot.com/reviews/6650f1c2..."
}

Output schema

Field	Type	Description
`company`	string	Company domain or identifier queried.
`companyName`	string	Display name of the company.
`reviewId`	string	Unique review ID.
`rating`	integer	Star rating, 1–5.
`title`	string	Review headline.
`text`	string	Review body text.
`userName`	string	Reviewer's display name.
`userCountry`	string	Reviewer's country code.
`userReviewCount`	integer	Number of reviews the reviewer has written.
`verified`	boolean	Whether Trustpilot verified the review.
`language`	string	Language code of the review.
`experiencedDate`	string (ISO date)	When the experience took place.
`publishedDate`	string (ISO date)	When the review was published.
`reviewUrl`	string (URL)	Direct link to the review.
`trustScore`	number	Company's overall TrustScore.
`stars`	number	Company's overall star rating.
`totalReviews`	integer	Total number of reviews for the company.
`websiteUrl`	string (URL)	Company website URL.

FAQ

Do I need an API key or Trustpilot account? No. There's no login and no API key. The Actor reads Trustpilot public review data — just add company domains or review URLs and run.

How many reviews can I get per company? Set maxReviewsPerCompany to any number, or 0 to collect every review a company has. Pass multiple companies in one run and control parallelism with maxConcurrency.

Is scraping Trustpilot legal? The Actor reads only publicly available review data from Trustpilot. Public data is generally collectible, but you are responsible for using it in line with Trustpilot's terms and applicable law.

Does it collect emails or reviewer contact info? No. It captures review content and reviewer identity signals (name, country, review count) but no private contact details like emails.

What's the output format? One structured JSON row per review, including company context (TrustScore, total reviews) and the company's public reply where present. Export as JSON, CSV or Excel.

Can I connect this to other apps? The Trustpilot Reviews Scraper can be connected with almost any cloud service or web app thanks to integrations on the Apify platform. It works with Make, Zapier, Slack, Airbyte, GitHub, Google Drive and many more, plus the Apify API, JavaScript/Python clients and MCP. Or use webhooks to trigger an action whenever a run finishes.

Cover reputation across every major platform with these companions:

Google Maps Reviews Scraper — pull reviewer names, ratings, text and dates from Google Maps places.
App Store Reviews Scraper — collect Apple App Store reviews and ratings by country.
Google Maps Scraper — find the businesses and Place IDs behind your review research.
Website Content Crawler — extract clean page text for building review or voice-of-customer datasets.

Notes

Reads only publicly available Trustpilot review data. Use it in line with Trustpilot's terms and applicable law. Not affiliated with, endorsed by, or connected to Trustpilot; all trademarks belong to their respective owners.

Input

Field	Type	Description
`companies` Companies	array	Company domains or Trustpilot review URLs (e.g. "apify.com", "www.vans.com", "https://www.trustpilot.com/review/dior.co.uk"). One per line.
`startUrls` Start URLs (advanced)	array	Alternative to "Companies": a request list of {"url": "..."} Trustpilot review URLs.
`maxReviewsPerCompany` Max reviews per company	integer	Cap reviews fetched per company (0 = all). Default: `0`
`sortBy` Sort by	string · recency, relevance	Review order. Default: `"recency"`
`maxConcurrency` Concurrency	integer	How many companies to process in parallel. Default: `5`
`proxyConfiguration` Proxy configuration	object	Proxy configuration. Leave the default — it is tuned for reliable results. Default: `{"useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"]}`

API

curl -X POST "https://api.apify.com/v2/acts/hipersoft~trustpilot-reviews-scraper/run-sync-get-dataset-items?token=$APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "companies": [
    "apify.com"
  ]
}'

from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")
run = client.actor("hipersoft/trustpilot-reviews-scraper").call(run_input={
    "companies": [
        "apify.com"
    ]
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_TOKEN' });
const run = await client.actor('hipersoft/trustpilot-reviews-scraper').call({
  "companies": [
    "apify.com"
  ]
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);

Pricing

Event	Price	Paid plans from
Review scraped One Trustpilot review with rating, text, reviewer, verification, date and company reply	$0.0006	$0.0003
Company processed One company's Trustpilot page unlocked past the anti-bot wall (covers the challenge-solving step)	$0.02	$0.02

You pay only for what the run returns. Set a maximum cost per run and it stops cleanly at that limit.

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